Businesses still see investment in training as a waste. If you believe that your investment in training is not reflected in your business results, or if, after training, your employees don’t exhibit the desired behavior, an important reason may be that you failed to determine the correct training needed, or you provided the wrong training. In training, it’s not correct to say that wants equal needs.

In this program, you will learn how to establish a training system for your business, how to determine real needs, and ensure permanent learning. In addition, in this program you will learn how to measure the results of your investments in training.